Terms & Condition
Welcome to the mystore.msi.com website (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site Brightstar Computer Sdn Bhd – (921893-M) & Micro-Star Int’l Co.,Ltd., all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. “mystore.msi.com” means Brightstar Computer Sdn Bhd, a company incorporated in Malaysia under registration number 921893-M and having its registered address at Lot 4.001, 4th Floor Plaza Low Yat No. 7, Jalan Bintang, Bukit Bintang Central, 55100 Kuala Lumpur.
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
Any access to the site, you acknowledge the terms & condition shown in the site and agreed to the terms. Any disagree to the terms, we will advise you to exit without proceed further on any activities on the site. Under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. All content are for illustration purposes only. The actual color may vary depends on different screen resolution. Each figure or color is subject to change without prior noticed. Product representations expressed on this Site are those of the vendor and are not made by us.
Selected service and features that made on the Site may require to proceed with registration or subscription. Should you choose to register or subscribe for any such services or related features on the site, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Any unauthorized use of password or account must be notify to our support team to take necessity action to prevent fraud and crime activities.
The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
mystore.msi.com may make changes to any products offered applicable prices, stock quantity for any such products, at any time, without notice.
Orders & Payment Acceptance
Mystore.msi.com support the following payment options:
– Credit/ Debit Card
– Online Banking
Notification will be send via e-mail within 24 hours upon completion of the transaction. To check further on the order status, kindly contact our support team.
Mystore.msi.com shall have the right to cancel any orders that has been confirmed. Any cancellation on transaction charges made will be automatically refund to your account without prior notice. For more information and assistance, please contact our support team.
The purchase shall be entitled to make payment for the Goods pursuant to the various payment methods set out in mystore.msi.com. The terms and conditions applicable to each type of payment in the website, shall be applicable to the Contract.
Official receipts can be issued upon request and only when orders are completely delivered. To request official receipt, please send your request to firstname.lastname@example.org
Delivery of the Goods shall be made to the address specified by the purchaser upon checkout orders. Any dates quoted for delivery of the Goods are approximate only. Mystore.msi.com shall not be liable for any delay in delivery.
Good(s) sold through mystore.msi.com are serviced and supported by the manufacturers in accordance with any terms and conditions packaged with the products. We will not accept return of product(s) that are not compatible with the system configuration or damaged during shipment to and from or misused by customer / shipping company.
Good(s) are covered by Manufacturer / Distributor warranty on selected timeline. Warranty does not include transport, delivery or handling charge incurred in the transportation of the equipment/accessories to the manufacturer / distributor service centre. Warranty does not include transport, delivery or handling charge incurred in the transportation of the equipment/accessories to the manufacturer / distributor service centre.
Any return good(s) for warranty, please contact the customer support at email@example.com to further assistance.
Good(s) warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair / modification. Kindly refer product’s manufacturer warranty policy for more specific details.
Sending Warranty item to (and from) Manufacturer / Distributor service centre we are no charging. (*selected outlet) Returning and sending back transportation fees both ways at buyers own cost. Buyers also may send it back directly to our Service Center for the warranty process. Our service representatives will be glad to assist you.
Customer may have option to inform us to check/test the products on behalf before we ship the products. All items sold are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 90 days of receiving the RMA item.
*We reserve right do not accept return of product(s) that are not compatible with your system configuration.
Warranty on Software’s product
Due to licensing and copyright laws, we do not accept returns on software once the package has been opened. All software product is backed by the software product manufacturer’s warranty policy.
Privacy & Privacy
Mystore.msi.com may collect personal identification information from users in a variety of ways, including, but not limited to, when you use the Service, register on the Service, and in connection with other activities, features, or resources we make available on our Service. You may be asked for, as appropriate, name, address, email address, nickname, date of birth, gender, mailing zip code, phone number. In addition, mystore.msi.com may request certain your financial information such as credit card information. Users may, however, use part of the Service anonymously. You can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain service related activities in mystore.msi.com.
We will not share your information with any other organisations other than our corporate group and those third parties directly related to and necessary for the purchase of products, delivery of the same and purpose for which you have authorized. In exceptional circumstances
Coupon Usage Terms & Conditions
The following terms and conditions apply to the redemption and use of promotional coupon and coupon codes (“Coupon Code”)
– Coupon are only valid on the mystore.msi.com official website and mobile web.
– A valid code must be entered at the Shopping Cart/Check out page in order to redeem a Coupon.
– Coupon only can be used for the registered customer.
– One user ID can only use the Coupon once.
– Coupon validity is limited in time (from a few hours to two weeks). This guideline overrides any individual coupon policy.
Brightstar Computer Sdn Bhd reserves the right to cancel or modify any order, or revoke the use of Coupon for any reason, including due to:
– suspicious or fraudulent purchasing activity or Coupon use.
– Coupon abuse, including the use of multiple accounts or multiple checkouts associated with the same customer or group of customers; or
– Coupon used in bad faith (including resold Coupon or use of Coupon by customers purchasing products for the purpose of re-selling)
– Unless otherwise stated, Coupon are not valid in conjunction with other promotions or discounts.
– Coupons are not exchangeable for cash.
Additional terms and conditions may be specified in relation to specific coupon code (for example, duration, eligibility, discount amount and products covered), and will govern the use and redemption of those coupons.
Brightstar Computer Sdn Bhd will not be liable and/or be required to offer replacement Coupons, discounts, credits, cash or otherwise compensate customers for:
– Discontinued or cancelled Coupon;
– improper use of, or inability to redeem, a Coupon; or
– the inability to redeem a Coupon due to technical issues.
Brightstar Computer Sdn Bhd reserves the right to change these terms & conditions or cancel any promotions at any time and without notice.